External List Management (ELM) - trillium_quality - 17.1

Trillium Quality for SAP Reference Guide

Product type
Software
Portfolio
Verify
Product family
Trillium
Product
Trillium > Trillium Quality
Version
17.1
Language
English
Product name
Trillium Quality
Title
Trillium Quality for SAP Reference Guide
Topic type
Overview
Administration
Configuration
Installation
Reference
How Do I
First publish date
2008

The External List Management application is used to load data, postal validations, and duplicate checks, and to analyze data from external list suppliers. The data can then be used to identify and develop sales leads.

Trillium for SAP is used with the CRM 2007 (6.0) and up External List Management application when it calls the standard Business Address Services (BAS) functions.

Because there is no user interaction during the Postal Validation and Duplicate Check, all records with errors are listed in the ELM Error Analysis reports and do not get passed to the next step. In other words, if a record received an invalid address error at postal validation, it is not passed to the Duplicate Check step. If a record received a potential duplicate error at Duplicate Check, it is not created and updated to the database.

See the SAP documentation for further details on the ELM functions and configuration.