Pause or Resume EPX Processing - EnterWorks - EnterWorks_Process_Exchange_(EPX) - Precisely_EnterWorks - 3.1

EnterWorks Fusion
Product type
Software
Portfolio
Verify
Product family
EnterWorks
Product
Precisely EnterWorks > Match and Merge
Precisely EnterWorks > Fusion
Version
3.1
Language
English
Product name
Precisely EnterWorks
Title
EnterWorks Fusion
Copyright
2023
First publish date
2007

Some system configuration tasks require you to temporarily stop EPX processing. When EPX is paused, no new work items will be created and no EPX activities will process existing work items. After the system configuration task is complete, resume EPX processing.

Pause EPX processing

The best way to pause EPX processing is to stop the EPXTomcat service. Individual workflows should not be modified directly to stop the generation of new work items, as this only addresses the creation of new work items and does not address the processing of work items already in workflows. Modifying individual workflows also introduces the significant risk that when EPX processing is resumed, one or more workflows will not be restored to use the same settings they used before EPX processing was paused. For example, if a Scheduler BIC starting point that is configured to launch once per day is disabled then later enabled, the settings for that BIC will revert back to their default settings, which will causes one work item to be generated per minute, which can be disastrous. Stopping the EPXTomcat service pauses all EPX activity without altering workflows.

To pause EPX processing:

  1. Open the Windows Services control panel.
  2. Right-click EPXTomcat and select Stop.
  3. Once the EPXTomcat service is stopped, the Status column for the EPXTomcat service will no longer have the value Running. The value will be empty.

Resume EPX processing

To resume EPX processing:

  1. Open Windows File Explorer and go to: 
    <drive>:\Enterworks\bin
  2. Right-click Stop EPX.cmd and select Run as Administrator. This will stop EPXTomcat and EPXJboss.
  3. Right-click Start EPX.cmd and select Run as Administrator. This will archive EPX logs and restart EPXTomcat and EPXJboss.
  4. A command prompt will appear that indicates that the services are starting. The prompt will close once the services have been started.
  5. Verify that EPXTomcat and EPXJboss are both running. Open the Windows Services control panel and verify that the Status column for both services has the value Running.