Finding "V"
A value of V in the FINDING field indicates that the submitted email address is valid, properly constructed, and legitimate.
| COMMENT | COMMENT_CODE | Possible Suggestion? | Description |
|---|---|---|---|
| valid | V | Yes | The email address passed the majority of our SafeToDeliver process however it cannot be 100% confirmed as deliverable. |
| valid SafeToDeliver | VS | No | The email address passed 100% of the SafeToDeliver process. |
| customer override | CO | Yes | Comment applied to cases where a URL parameter has disabled a flagging feature that would have deemed the email address as blocked/invalid. |
Finding "W"
A value of W in the Finding field indicates that the submitted address is flagged as a warning and should not be accepted.
| COMMENT | COMMENT_CODE | Possible Suggestion? | Description |
|---|---|---|---|
| bad domain | DC | Yes | The email address is associated with a domain with inactive mail servers. |
| bogus | XB | No | The email address has a restricted handle and/or domain which is a likely suspect for a fake or undesirable entry. |
| client restricted | XC | No | The email address matches an entry on a user-provided suppression. |
| disposable | XD | Yes | The email address originates from a website that provides temporary email addresses. |
| domain specific syntax error | XH | No | The email address failed a domain specific rule. An example of a domain specific rule is gmail.com does not allow underscores in the address handle. |
| EMPS suppression | XE | No | The email address is on the DMA’s "Do Not Email List" (Electronic Mail Preference Service). Those who have registered have requested to be removed from national marketing lists. |
| FCC wireless | XW | No | The email address originates from an FCC wireless domain. |
| frequent complainer | XF | No | The email address owner is known to submit spam/abuse complaints. |
| invalid email account | B | Yes | The email address failed the deliverability check. Our proprietary algorithm utilizes our knowledge base of confirmed undeliverable email addresses and email-specific activity to determine if the email address is valid and available to accept email. |
| language | XL | No | The email address contains derogatory words. |
| problematic | XP | Yes | The email address is considered as problematic. This includes spamtraps and potentially toxic addresses. |
| role account | XR | No | The email address has a non-personal handle such as sales@, info@ and webmaster@. For example, sales@example.com. |
Finding "E"
A value of E in the Finding field indicates that the submitted address contains an error and is invalid.
| COMMENT | COMMENT_CODE | Possible Suggestion? | Description |
|---|---|---|---|
| missing@ | A1 | Yes | The email address is missing the "@" sign. For example: "nemohotmail.com" |
| missing username | A2 | No | The email address is missing the handle portion of the address. For example: "@hotmail.com" |
| missing domain | A3 | No | The email address is missing the domain portion of the address. For example: "nemo@". |
| multiple @ | A4 | Yes | The email address has multiple "@" signs. For example: "nemo@@hotmail.com". |
| bad character | C1 | Yes | The email address has prohibited characters such as a bracket "["or other unusual characters. |
| double .com | CC | Yes | The email address has multiple ‘.com’s at the end of the address. For example: "nemo@aol.com.com" |
| bad top level domain | DT | Yes | The email address is missing the top domain, or the top level domain is invalid. |
| bad length | LN | No | The email address has less than 6 characters or over 100 characters. |
| contains multiple typos | ML | Yes | The email address does not meet RFC standards and/or has multiple errors. |
| ends with period | P2 | Yes | The email address ends with a period. For example: "nemo@hotmail.com." |
| double period in domain | P3 | Yes | The email address has multiple periods in the domain. For example: "nemo@hotmail..com" |
| period following @ | P4 | Yes | The email address has a period after the '@' sign. For example: "nemo@.hotmail.com" |
| starts with a period | P5 | Yes | The email address starts with a period. For example: ".nemo@hotmail.com" |