Installing Ironstream™ Software on the Proxy Server (for Windows) - ironstream_for_servicenow_discovery_1 - 7.5

Ironstream™ Software for ServiceNow® Discovery for IBM Z® Installation
Product type
Software
Portfolio
Integrate
Product family
Ironstream™ software
Product
Ironstream™ software > Ironstream™ software for ServiceNow® Discovery
Version
7.5
ft:locale
en-US
Product name
Ironstream™ Software for ServiceNow® Discovery for IBM Z®
ft:title
Ironstream™ Software for ServiceNow® Discovery for IBM Z® Installation
First publish date
2007
ft:lastEdition
2026-02-03
ft:lastPublication
2026-02-03T14:17:18.347000
L1_Product_Gateway
Integrate
L2_Product_Segment
Data Integration
L3_Product_Brand
Precisely Ironstream
L4_Investment_Segment
Log Data Integration
L5_Product_Group
LDI - Ironstream
L6_Product_Name
Ironstream for ServiceNow

Fresh Installation (No Earlier Version Installed)

Note: Use this section only if Ironstream for ServiceNow Discovery for IBM Z is not currently installed on the system.
  1. Download the Ironstream™ software Windows Installer from the Precisely Support portal.
  2. Copy the downloaded installation executable (IS4ZSNDiscovery.msi) to the server where it is to be installed.
  3. Remove all existing versions of "Ironstream for ServiceNow Discovery for IBM Z".
  4. Double-click the IS4ZSNDiscovery.msi file to launch the Setup Wizard.
  5. The Setup Wizard copies the necessary files to the Proxy Server in the directory path you specify. The default path for files is: C:\Program Files\EView Technology\EView390z
  6. Make sure the Ironstream service is started.

Upgrade Steps (Existing Version Installed)

Note: Use this section only if you are upgrading from an earlier version of Ironstream for ServiceNow for IBM Z (for example, v7.2).

If you upgrade from an earlier version of Ironstream for ServiceNow (for example, v7.2) and install v7.5 over your existing environment you will see multiple Configuration Tool services and installed software.

This section explains how to avoid this issue. This behavior is due to corporate rebranding introduced in v7.5.

Key considerations:

  1. Rebranding impact:

    • Starting with v7.5, the product installs as a separate entity, even though it uses the same file location as earlier versions.
    • As a result, as both the old and new versions will appear in the Windows Services list and the installed programs list (one under the old name and one under the new name).

  2. Preservation of configurations:

    User configurations stored in the <b>conf</b> folder are preserved during uninstallation. However, it is recommended to take a backup of the folder to safeguard against accidental data loss or to retain any custom changes.
Recommended upgrade procedure:

  1. Before installing v7.5:

    • Uninstall any previous version of Ironstream for ServiceNow (e.g., v7.2).
    • Ensure you back up the <b>conf</b> folder as a precaution.

  2. If v7.5 is already installed over v7.2:

    • Uninstall v7.5 first, followed by v7.2.
    • Take a backup of the <b>conf</b> folder before proceeding.
    • Reinstall v7.5 after completing the uninstallation steps.
Post-installation notes:

After installing v7.5, any previously defined MCS services should remain available in the Windows Services list and function as expected when started.