As per SAP’s release upgrade schedule outlined in their Navigating Release Upgrades, Precisely performs limited testing for compatibility with SAP’s upgraded Test system before SAP upgrades customer development and production systems.
Given the wide variety of SAP Fiori® and SAP GUI for HTML apps that customers may use or have built automations for, Precisely cannot test every app or guarantee that automation scripts created using previous product versions will remain functional. SAP’s updates may introduce changes that could affect script behavior.
Customer Responsibilities
To minimize disruptions during SAP’s upgrade process, customers should:
- Conduct Regression Testing: Test your Precisely Automate scripts and solutions on your upgraded SAP Test system.
- Identify Issues: Look for scripts that may require re-recording, modification, or adjustments.
Resolving Compatibility Issues
If you encounter issues, such as broken scripts or incompatibilities, after SAP upgrades your Test system:
- Open a Precisely Customer Support case immediately.
- Provide detailed information about the issue, the name of the SAP Fiori® and SAP GUI for HTML app using including the affected scripts and any error messages.
This allows us to work with you to resolve issues before SAP upgrades your development and production systems to the latest SAP S/4HANA Public Cloud version.