Release Update - June 24th 2026
New + Improved
- AI-assisted search options are now available in the Communication Tracker. To enable this capability, contact your support team. For more information on this feature, refer to the RapidCX Guide.
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Improved messaging in the Document Search:
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Updated messaging to clearly indicate the maximum supported PDF file size.
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Clarified that the Print option is not available for email (.eml) files.
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Release Update - June 17th 2026
Fixes
- Fixed an issue where the campaign model contained an incorrect Communication Category. The Communication Category is defined at the Communication Definition level and is no longer shown at the campaign level.
Release Update - June 10th 2026
Fixes
- A fix has been implemented in the Rapid Communications Sender to prevent selecting SMS_NOTIFICATION as a PDF Delivery Method, as this combination is not supported.