Known issues - SmartTemplate_Pro - Precisely_EnterWorks - Sales_and_Services_Portal - EnterWorks - Fusion - Match_and_Merge - Latest

EnterWorks™ Release Notes

Product type
Software
Portfolio
Verify
Product family
EnterWorks™ software
Product
EnterWorks™ software
Version
Latest
ft:locale
en-US
Product name
Precisely EnterWorks
ft:title
EnterWorks™ Release Notes
Copyright
2025
First publish date
2007
ft:lastEdition
2026-03-25
ft:lastPublication
2026-03-25T05:19:26.105000
L1_Product_Gateway
Verify
L2_Product_Segment
Data Quality
L3_Product_Brand
Precisely Enterworks
L4_Investment_Segment
Precisely Enterworks
L5_Product_Group
Precisely Enterworks
L6_Product_Name
Enterworks

The following issues are the known issues in this release:

EW-19811
The EPS files that do not contain an embedded TIFF preview cannot be converted to PNG. The conversion process requires a bitmap preview, so only EPS files with an embedded TIFF preview are supported for generating PNG thumbnails.
EW-19812
The EPS files created from Photoshop (raster EPS) without an embedded TIFF preview cannot be converted to PNG for the out-of-the-box Thumbnail variant. Attempting conversion results in a “media format not supported” error from Graphics Mill, as a bitmap cannot be extracted from EPS files lacking a TIFF preview.

EPS files with an embedded TIFF preview convert successfully. Only files containing the TIFF preview are supported for PNG thumbnail generation

EW-19813
PSD (Photoshop) files do not generate PNG Thumbnail variants when the FileExtension/Content Type is set to the default "application/octet-stream". Thumbnails are generated correctly only when the FileExtension is set to "image/vnd.adobe.photoshop".

Currently, the default content type does not support automatic PSD thumbnail creation in the EnterWorks UI. Users must update the FileExtension to ensure proper variant generation.