| Change type | Description |
|---|---|
| New topic | Introduced in version 25.0 |
These three non-administrative roles provide advanced user management capabilities. They are classified as System Groups, and they cannot be created, edited, or deleted.
- Group Admin
- License Admin
- Operations Admin
Group Admin
Group admins can create a new user or add an existing user to the group of which they are the admin. Roles authorized to assign user to a new group admin include Global Administrator and App Administrator.
To assign a user to the group admin role, follow these steps:
- Navigate to the page.
- Click the link in the Group Admin column next to the user you wish to designate as a group admin.
- Utilize the toggle button to select the groups for which you want to assign group admin roles to the chosen user.
License administrator
The license administrators can perform these tasks:
- Add users to any group
- Assign or remove licenses and add users
- Activate or deactivate licenses
- Transfer licenses to other administrators, including global admins, app admins, and other license admins
Only global administrators have the authority to assign users to the license administrator role.
To assign a user to the license administrator role, follow these steps:
- Navigate to the Settings Administrators section.
- On the Administrator App Settings page, select the user name in the Users and License Administrator field and click Save.
Operation Administrator
Operation administrators are responsible for managing operational tasks and processes for
their designated apps. They have the following capabilities:
- Reassign tasks, delegate tasks, perform bulk actions, and access process history
Note: The operation administrator role is optional
for apps. Not every app requires an operation administrator.
To assign a user to the operation administrator role, follow these steps:
- Select the Edit option on the Apps page.
- Use the selection box to choose the app. The Update App options will appear in the right pane.
- In the Operation Administrator section, select the user you wish to assign this role to, and click Save.