What's new - Latest

There has been a change to the process for importing IBM i frames (physical machines) and LPARs into a ServiceNow instance using the Domain Separation plug-in.

With this release, when Discovery is run as the user that is specified as the LPAR Owner in the Configuration Tool, the discovery of an LPAR will also return the frame's serial number so that a frame CI can be created or updated. The frame CI will exist in the domain of the Frame Owner.

When Discovery is run as the user that is specified as the Frame Owner in the Configuration Tool, only Frame data will be discovered.

Note: Previously, both Frame and LPAR data were returned when Discovery was run as the Frame Owner, and no data was returned when Discovery was run as the LPAR Owner.

The change in behavior supports environments where the LPAR Owner has visibility of the Frame Owner's domain, but the Frame Owner does not have visibility of the LPAR Owner's domain.

For more information, see Using a Domain-Separated ServiceNow instance.

Important: The sensor script EV400 Configured IBM i Systems in ServiceNow must be updated after installing and before using this release. Download and implement all patches for v7.5.1 from PDX.

Ironstream Discovery for ServiceNow for IBM i consists of three key components. For the upcoming version 7.6 application release, the required component versions are as follows:

IBM i Agent: Version 7.4 with the latest patch
MID Server Component: Version 7.5.1
ServiceNow Application: Version 7.6.1