Unlocking the admin Account - spectrum_platform - Latest

Spectrum Spatial Guide
Product type
Software
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Product family
Spectrum™ software
Product
Spectrum™ software > Spatial > Spectrum Spatial
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Latest
ft:locale
en-US
Product name
Spectrum Technology Platform
ft:title
Spectrum Spatial Guide
Copyright
2025
First publish date
2007
ft:lastEdition
2025-03-07
ft:lastPublication
2025-03-07T10:28:48.112000

Spectrum Technology Platform locks user accounts after several unsuccessful login attempts. You can unlock most locked user accounts through Spectrum Management Console, with the exception of the admin account. You must run a script on the server to unlock the admin account.

To unlock the admin account:
  1. Log in to the server running Spectrum Technology Platform.

    If you are running Spectrum Technology Platform in a cluster, log in to any of the nodes. You only need to run the unlock script on one of the nodes.

  2. Open a command prompt and go to the Spectrum Folder\server\bin folder.
  3. (Linux only) Run this command:

    . ./setup

  4. Run the enableadmin script:

    On Windows:

    enableadmin.bat -h HostAndPort -p AdminPassword [-s]

    On Linux:

    ./enableadmin.sh -h HostAndPort -p AdminPassword [-s]

    Where:

    HostAndPort
    The host name and HTTP port used by Spectrum Technology Platform. For example, spectrumserver:8080.
    AdminPassword
    The password for the admin account. If you do not know the admin account password and the admin account is locked, contact Precisely Technical Support.
    -s
    Specify -s if Spectrum Technology Platform is configured to use HTTPS.