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Server-based Products (Foundation)

Extended Limited Support Your collective set of Precisely products will have the same general life cycle.

* As per the Studio-Foundation Compatibility Matrix policy, the full support of Automate is contingent on the lifecycle policy of third-party products with which these products works.

Since Precisely can’t address third-party software vulnerabilities related to legacy Foundation and User Governance products and since there won’t be new releases of these products, customers using them should consider planning to purchase and migrate to Evolve and/or Studio Manager. These products will be updated with their third-party software components and provide interoperability with newer third-party software versions and the associated security fix remediation going forward.

For example: The Foundation 11.x, 12.0 and 12.1 with Microsoft SharePoint 2016 is in limited support because Microsoft ended mainstream support for Microsoft SharePoint 2016 on July 13, 2021. Thus, if there are any issues on these Foundation product versions because of SharePoint 2016 (like security issues), we will not be able to provide support for these issues. To receive Full Support on this product line, we recommend migrating to Evolve. Please contact your sales account executive for more information on migrating to Evolve or Studio Manager.

Server-based Products (Automate)

Your collective set of Precisely products will have the same general life cycle. For version interoperability, refer to Studio-Evolve Compatibility Matrix.