If you are migrating from 12.2 to 2020.1, you need to update the migrated templates manually with some CSS classes in each *.html files.
This is because in version 2020.1 the Bootstrap has been upgraded and according to the guidelines of Bootstrap framework you need to manually edit the templates and make the following changes.
- Open a template HTML file in a text editor like notepad ++. You can find the template files under this directory: SpectrumSpatialAnalyst\customerconfigurations\analyst\theme\infotemplates\.
Replace all occurrences of xs.
Using search and replace feature, replace 'xs-' with an empty string which means specify nothing in the replace field.
- Save the HTML template file.
- Load Analyst project in a browser.
- Validate if the issue is resolved. For example, invoke a callout and check if everything works fine.
- After the issue is resolved for one template, make the changes in all the HTML templates.