Message: Cannot determine the version of MapInfo Pro or Runtime - MapInfo_Pro - 2023

MapInfo Pro Help

Product type
Software
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Locate
Product family
MapInfo
Product
MapInfo > MapInfo Pro
Version
2023
ft:locale
en-US
Product name
MapInfo Pro
ft:title
MapInfo Pro Help
First publish date
1985
ft:lastEdition
2023-09-12
ft:lastPublication
2023-09-12T16:39:16.995000

Issue: You do not have the necessary administrative permissions to write to the machine.

Fix: Ensure that you have Administrator write permission to the machine.

If you have the necessary rights and still see this message, re-run the Bing Service Update utility from the command prompt using the following flags to save messages to a log file. Contact customer support for assistance and send them the log file. In the following example BingUtility.log is the name of the log file.

"MapInfoProBingServicesUpdate.exe" /v"/Lv* BingUtility.log