Error Message When Accessing Help - MapInfo_Pro_Advanced - 2023

MapInfo Pro Advanced Help
Product type
Software
Portfolio
Locate
Product family
MapInfo
Product
MapInfo > MapInfo Pro
Version
2023
ft:locale
en-US
Product name
MapInfo Pro Advanced
ft:title
MapInfo Pro Advanced Help
First publish date
2016
ft:lastEdition
2023-09-20
ft:lastPublication
2023-09-20T15:00:50.875000

If you upgrade your MapInfo Pro to the latest version and get an error while accessing the help, delete the Raster cache folder under the AppData folder and restart the MapInfo application. Follow the instructions below for your respective operating system.

Windows 7/10 For example, C:\Users\%USERNAME%\AppData\Local\mapinfopro17.0.0_en; where "en" is the language code.
Windows 8.1
  • For example, C:\Users\%USERNAME%\AppData\Local\VirtualStore\Program Files\MapInfo\Professional\Raster.
  • For example, C:\Users\%USERNAME%\AppData\Local\VirtualStore\Program Files\MapInfo\Professional\Raster.
  1. Close the MapInfoPro application.
  2. Delete the Raster cache folder under the AppData folder. For example, C:\Users\%USERNAME%\AppData\Local\mapinfopro17.0.0_en; where "en" is the language code.
  3. Restart the MapInfoPro application.