Configuring the Ironstream Mainframe Service Mapping credentials

Ironstream for ServiceNow Service Mapping for IBM Z v1.0 User Guide

ft:locale
en-US
ft:title
Ironstream for ServiceNow Service Mapping for IBM Z v1.0 User Guide
ft:lastEdition
2025-04-30
ft:lastPublication
2025-04-30T14:18:48.132000
  1. In ServiceNow, identify or create a user with the following roles assigned:

  • app_service_admin

  • x_syncs_mf_sm.user

  • x_evt_zos_info.user

  1. Search for Ironstream Mainframe Service Mapping and then select Mainframe Service Mapping Credentials.

  2. Select the existing record Ironstream.Service.Mapping.

  3. Enter the required information for the ServiceNow user identified or created in step 1.

Note: Leave the Name field unchanged, it must display as Ironstream.Service.Mapping.

  1. Save the changes to the credentials record.