Thread dumps show the state of the server at a given point in time. The information provides a stack trace of all current threads and can be useful to diagnose problems.
If your Infogix application locks or seems sluggish, a thread dump may provide useful information to solve the problem. You can generate a thread dump on demand.
If the application crashes, the system performs a thread dump automatically. After you restart the application, the Infogix administrative console can locate the thread dump generated at the time of the crash.
The Infogix administrative console enables you to view the thread dump file. You can package thread dumps, along with log and configuration files, and system information, and then download this diagnostic package to send to Infogix Customer Support. You can specify the number of days for which to include thread dumps and log files in the package. See Create a Diagnostic Package.