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On the ServiceNow instance, use a ServiceNow
Event Management administrator account to configure a MID webserver extension:
- Go to MID Server > Extensions > MID Web Server.
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In the Mid Web Server Contexts list, click New. Fill in these fields:
Name A name for the web server collector.
This name will be referenced in Step 2b) below.
MID Server The name of the Ironstream MID server HTTP Port A http port number. By default, the Ironstream process on the Proxy Server uses port 9080, although this value may be changed on the Proxy Server if necessary. Before saving, record the value in the Secret Key field (arrowed). This will be used in Step 3 below.
- Under Related Links, click Start to start the collector.
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Configure
a MID WebService Event Collector Context:
- Go to Event Management > Event Listener (Push) > MID Webservice Event Listener.
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In the MID WebService Event Listener Context, click New. Fill in these fields:
Name A name for the collector MID Web Server Extension The name of the MID Web Server Extension given in step 1b) above. - Submit the form.
- Select the collector again, and under Related Links, click Start to start the collector.
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On the MID Server, find and edit the \conf\ev390info file. Add a line to the end of this file containing:
SN_SECRET <the value from the "Secret Key" field copied from Step 1 above>
Example file contents:
EV390_SPLUNK FALSE EV390_SERVICENOW TRUE EV390_PRODUCT Ironstream Event Management for ServiceNow EV390_CONFIG_PORT 9853 SN_SECRET abcdefghijklmanopqrstuvwxyz123456789
- If the default http port of 9080 was not used in Step 1(b) above, add another line to the ev390info file named SN_PORT and give the port number that was entered for the web server extension.
- Save the ev390info file.