See the current ServiceNow documentation for details of how to create MID Web Server API keys. For the Tokyo release the procedure is as follows:
- Go to All > MID Server > Profiles and Deployments > MID Web Server API Key.
- Either create a new API key or modify an existing API key.
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To create a new API key:
- Select New.
- On the MID Web Server API Key form, fill in the fields:
Field Description Name Name for the API key. Active Option for activating the API key. Authentication key Read-only encoded value of the authentication key. No value appears until after you configure the key. Expires Option for setting an expiration date for the API key. Expired, deactivated, or deleted API keys are not accepted by the web server extension.
- Select Submit to save the API key. The API key appears on the Mid Web Server API Keys page.
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Copy this value, then on the MID Server, find and edit the \conf\ev390info file. Add a line to the end of this file containing:
SN_API_KEY <yourAPIkeyvalue>*
- Place the API key value you copied from ServiceNow in place of <yourAPIkeyvalue> and save the file. If you enter both SN_API_KEY and SN_SECRET parameters, the SN_API_KEY parameter will take precedence and be used.