The following is a list of errors that can appear on the Errors tab.
| Event ID | Description and Corrective Action |
|---|---|
| 1001 | Missing or invalid platform ID Complete/correct the platform ID. |
| 1002 | Missing or invalid licensee Complete/correct licensee information. |
| 1004 | Record length must be greater than zero Change the record length to a number greater than zero. |
| 1005 | File does not end on a reasonable record boundary The input definition record length does not match the data in the file. Verify that all records are the same length. |
| 1006 | Per USPS Licensee requirements, a mailing list must consist of no fewer than 100 unique names and associated addresses Make sure you are processing at least 100 records. If you do have 100 or more records, the input definition record length may be too large. |
| 1008 | Record Options – Start at record value is either less than zero or greater than the number of records in the file. Change the Start at Record field to a number greater than zero, or make sure the number is not greater than the number of records in the file. |
| 1009 | Error reading input file _____. Verify that the input file specified exists at the indicated location and that you have sufficient rights to this file. |
| 1010 | Error extracting Input Definition fields from input record: _____. Verify that the input definition is correct. |
| 1011 | Missing Customer ID or Customer ID length does not equal 5. Complete/correct the customer ID. |
| 1013 | Error updating statistics database. Job statistics may not have been saved. Verify that the database is not currently open in another application. Verify that there is hard drive space available. Check integrity of the database. You may need to install the latest MDAC. |
| 1014 | Error creating statistics file. Verify that the path to the file is valid and that you have sufficient rights to this directory. Verify that there is hard drive space available. |
| 1019 | Error creating Detail messages from PBInput structures. An internal error has occurred. Verify that the input definition is correct. Verify that the input data is not corrupted. |
| 1022 | Error writing output file. Verify that the path to the file is valid and that you have sufficient rights to this directory. Verify that there is hard drive space available. |
| 1023 | Error creating output file. Verify that the path to the file is valid and that you have sufficient rights to this directory. Verify that there is hard drive space available. |
| 1024 | Error opening input file. The file may not exist or you have insufficient rights to the file. Check the file name and/or your rights to the file. |
| 1025 | Error creating output file 2. Verify that the path to the file is valid and that you have sufficient rights to this directory. Verify that there is hard drive space available. |
| 1026 | Error creating sample file. Verify that the path to the file is valid and that you have sufficient rights to this directory. Verify that there is hard drive space available. |
| 1027 | Error querying Customer ID from database. Verify that the Customer ID is valid. Check the integrity of the database. |
| 1028 | Error querying job ID from
database. Verify that the job is valid. Check the integrity of the database. |
| 1029 | Error inserting statistics info into database. Error message is: _____. Verify that there is hard drive space available. Check the integrity of the database. |
| 1030 | Internal CASS Engine Error: Return code = _____. Problem occurred in the internal CASS process. Verify that the ZIP + 4 and city files have not expired. Repeat the job. If the problem occurs again, contact Technical Support. |
| 1031 | Error Loading Internal CASS Module. Verify the Pclnt.dll file exists in the VeriMove installation directory. Reinstall VeriMove (and thus this file) if file is missing or appears to be corrupted. |
| 1032 | Error opening pattern dictionary file(s). The files may not exist in the path specified in the registry. Verify that the path to the file is valid, that the file exists, and that you have sufficient rights to this directory. |
| 1033 | A job was currently running elsewhere in the system. Only one job is allowed to run at a time. Wait for the other job to complete, or stop the other job. |
| 1035 | Error processing record through Name/Address Scanning: _____. Problem occurred in the internal Name/Address Scanning process. Repeat the job. If the problem occurs again, contact Technical Support. |
| 1036 | Error processing record through Internal CASS. Problem occurred in the internal CASS process. Repeat the job. If the problem occurs again, contact Technical Support. |
| 1037 | Unexpected Error in Internal CASS Engine. Input definition record length may be too large. If the input record is in ASCII format and uses CRLF, check that this is specified in the Job Properties dialog box (Character Set group on the General tab). |
| 1038 | Internal Error converting from EBCDIC to ASCII character set. Problem occurred in the conversion from EBCDIC to ASCII process. Repeat the job. If the problem occurs again, contact Technical Support. |