Reporting False Positive Violations - VeriMove - 4.0

VeriMove Guide
Product type
Software
Portfolio
Verify
Product family
Data Quality - Postals
Product
VeriMove
Version
4.0
Language
English
Product name
VeriMove
Title
VeriMove Guide
Copyright
2023
First publish date
2002
Last updated
2024-05-15
Published on
2024-05-15T01:25:15.950712

This section provides information on the requirements and steps for reporting DPV and LACSLink False Positive (Seed) violations when using VeriMove Internal CASS Processing. For Windows, Unix, and Linux, VeriMove generates a "seedlog.txt" file automatically and places it in the VeriMove directory. The same Seed Log output file is used for both DPV and LACSLink False Positive (Seed) violations.

After acquiring your Seed Log and accessing the Support site to report the False Positive (Seed) violation, you will be provided with a reactivation key to be applied to restart the function in which the violation occurred.

Follow these steps to access the Seed Reporting/Key area of the Support site:

  1. Login to the Precisely Support site.
  2. Go to My Products.
  3. Select VeriMove.
  4. Select the platform on which you process with VeriMove.
  5. Click on View Available Downloads.
  6. Click on the Databases tab. Under the Database section, you will see listings for:
    • DPV (for the purpose of keys, this link covers DPV Split File, Full File and Flat File DPV implementations)
    • LACSLink
  7. Click on the License File:Get link and attach the seed log to receive a re-activation key.
  8. You will be prompted for the information to enter for the affected function and the type of processing that you were performing at the time of the violation.