The following are required for successful use of Trillium Quality for Dynamics:
Microsoft Dynamics 365 v9.1 online.
Working knowledge of Dynamics 365.
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Trillium Quality for Dynamics. If you have administrative privileges on your CRM system, you can verify that Trillium Quality for Dynamics is deployed:
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Log in to CRM as an administrator.
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Click Settings > Solutions. Two Trillium Quality for Dynamics solutions should be listed:
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Trillium Quality for Dynamics®
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Trillium Quality MatchLink for Dynamics®
If they are not listed, contact your CRM Administrator.
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If Internet Explorer 11 is used to access Microsoft Dynamics 365, the Compatibility View settings must be disabled:
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Click the Tool menu on IE. This is the Gear icon in the top right corner of the browser window.
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Select Compatibility View settings. The Compatibility View Settings window opens.
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Uncheck Display intranet sites in Compatibility View.
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Click Close.
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If a pop-up blocker is enabled, add your Microsoft Dynamics 365 URLs to the list of the sites that your pop-up blocker allows to open.