If you have trouble creating a connection to a data source, the error message that is generated often includes an error code. Table described below have some common codes and suggested action to take.
| Error Code | Problem | Action |
|---|---|---|
Type mismatch |
Invalid connection name (Primary, Alternate, and so on) |
Enter another data source location. |
0x800C0008 |
Repository server is not licensed for reporting |
Request a new Trillium license that includes the reporting option. |
0x80040e21 |
nInvalid repository name (data source) nLicense busy |
Enter another repository name or try connection again after license is freed up. |
0x800407d4 |
Invalid user credentials (Windows authentication) |
Enter Windows-authenticated user account information valid for your system. |
0x800407d6 |
Invalid user credentials (Trillium authentication) |
Enter Trillium user account information valid for your system. |