If the Customer Data Parser or Business Data Parser cannot recognize the data component such as city name or surname on a record, an exception is reported. When that occurs, you must change the parsing rules using the Parser Tuner. To use the Parser Tuner, you must first understand how the parser definition tables work.
Tuning the parsing rules include:
- View parser exceptions
- Identify and create an entry for a misspelled word
- Identify and create an entry for a bad pattern
- Applying the new parsing rules
- Check errors and review statistics
You use the AP Parser Tuner for the Asian countries. Click here for tuning the Customer Data Parser or Postal Matcher for China, Korea, Japan, and Taiwan.
You can run the Parser Tuner and test your CDP customization changes outside of the Control Center. Click here for using the external Parser Tuner.