Trillium periodically delivers support packages. To install a Trillium for SAP Add-On support package, run transaction/nSPAM (SAP Support Package Installation Tool).
To install the Trillium for SAP Add-On Support Package
Log into the SAP system, client 000 (zero-zero-zero), as a user who has the SAP_ALL profile.
Invoke the SAP Support Package Installation Tool by running transaction /nSPAM. The Support Package Manager initial screen opens.
From the menu bar of the Support Package Installation Tool screen, select Support Package > Load packages > From the frontend.
Browse to the Support Package location and click Open.
The Decompress Tool screen opens. Click Decompress.
From the menu bar of the Support Package Installation Tool screen, select Environment>Support Package Manager for EBP/CRM.
On the CRM Support Package Manager screen, click Continue.
On the next screen, select the TRILLIUM software component, then click Continue.
Select the Trillium Support Package, then click Continue.
Read the Further Processing Steps message. Click Confirm and Continue.
Read the Lock CRM Online Users message. Click Confirm and Continue.
Read the Log Off Users Currently Logged On message. Click Confirm and Continue.
Read the Make Sure All Messages Are Processed message. Click Execute, Back and Continue.
On the SPAM Import Queue screen, click the check mark
button to
continue.
On the Regenerate Runtime Objects on Template Changes screen, click Execute and Continue.
Read the Restart CRM Inbound Queues message. Click Confirm and Continue.
Read the Unlock CRM Online Users message. Click Confirm and Continue.
On the next screen, review the information, then click Continue.
A confirmation screen will open. Click Complete to finish the installation.
You can check your system status to confirm that the Trillium Support Package is installed.
