For application pools, record the current Identity in the Application Pools settings in IIS Manager.
If you use the built-in ApplicationPoolIdentity and created a site using the default
Portal name ‘AthenePortal’, then you must change the SQL server login within SQL Server
Management Studio. By default, the login is ‘APPPOOL\AthenePortal
’ and
you must change it to ‘APPPOOL\SyncsortCapacityManagementPortal
’.