The five main causes of these errors are:
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The wrong Acquire has been installed for the OS
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The wrong OS selected in System Manager
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The OS on the Target requires patching or has been recently patched
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Corruption of files on transfer
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On a busy server the abut time needs to be increased to allow the Acquire longer to finish Capture before starting the next interval. This is changed in System Manager under the Target details -> UNIX options tab increase the ‘xx’ in the “Skip sample if previous sample overruns by more than XX seconds”?
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For all NoMatchingTemplate and ParseError issues:
Check the appropriate Acquire being installed for the OS
Check the appropriate OS has been selected in System Manager
Check abut time is large enough
Send Support the data specified in the first section of this document.
Specific errors of type ParseError are listed below:
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