Integrator Errors - syncsort_capacity_management - Latest

Syncsort™ Capacity Management Guide

Product type
Software
Portfolio
Integrate
Product family
Syncsort™ Software
Product
Syncsort™ Capacity Management
Version
Latest
Language
English
Product name
Syncsort™ Capacity Management
Title
Syncsort™ Capacity Management Guide
Copyright
2024
First publish date
1985
Last edition
2024-08-06
Last publish date
2024-08-06T15:42:28.602035

When trying to capture and process Integrator data the following Control Center log entries may be seen:

Log Message

Message Level

Description

Remedial Action

Target <TargetName> - about to run request to uri: <URI details>. Start Date: <date>. End Date: <date>

Information

This message is written whenever a RESTful API Template based Target is about to make a collection request.

n/a

Target <TargetName> - com­pleted request to uri: <uri Details>. <"Data returned" or "No data returned">. Start Date: <date>. End Date: <date>."

Information

This message is written whenever a call to RESTful API, for an Integrator based Target, has completed.

If at least 1 record is returned, the mes­sage will include “Data returned”. If no records are retrieved then the message will include “No data returned.”

If Data is returned then no action is required.

If “No data returned” is seen repeatedly, check the Template definition has all the correct information, and that appropriate start/end dates are being used.

No data returned for period <start date> - <end date>

Warning

This message is displayed if no data is returned via an API call.

If this message is seen repeatedly, check the Template definition has all the correct information, and that appropriate start/end dates are being used.

<n> out of <N> requests failed.

Followed by exception details

Warning

This message is displayed if some of the API calls result in a failure. The failure could be for a variety of reasons, such as authentication, time out, no such metric, etc.

The required action will depend on the message. For example, if the error relates to a specific Metric or Instance, then check the Template definition.

API Exception

Error

If all requests for a specific API fail then the error details will reported in the log. The log will also include details of the affected Target. For all calls to fail, the reason may vary but could be that the URI is incorrect or authentication details are incorrect.

Check the error message and then the Template to ensure details are correct.