Support for Acquires - syncsort_capacity_management - 12 - 12.50

Syncsort Capacity Management Support Lifecycle

Product type
Software
Portfolio
Integrate
Product family
Syncsort
Product
Syncsort Capacity Management
Version
12.50
Language
English
Product name
Syncsort Capacity Management
Title
Syncsort Capacity Management Support Lifecycle
Topic type
How Do I
Copyright
2023
First publish date
1985
ft:lastEdition
2023-11-22
ft:lastPublication
2023-11-22T06:16:00.319701

Support for Acquires is generally a much longer term than the GA -2 limit for central applications as they are often numerous in quantity and outside of the Capacity Management team’s ability to force updates.

We retain the right to declare certain versions of Acquire as no longer supported from a particular version of the central applications, especially if the operating system on which the Acquire runs is itself no longer supported by its vendor.

If you choose to run untested combinations of Acquire and Control Center then any problems that arise are not guaranteed to be fixed, and we can require an upgrade to be made to a supported combination before assistance is provided.

Under no circumstances, an Acquire can be at a higher version than that of the Core software.

For details of supported versions of Acquire, refer to the Release Notes document for the specific version of the central applications in question.