Upgrading your installation - syncsort_capacity_management - 12.50

Syncsort Capacity Management Release Notes

Product type
Software
Portfolio
Integrate
Product family
Syncsort™ Software
Product
Syncsort™ Capacity Management
Version
12.50
Language
English
Product name
Syncsort Capacity Management
Title
Syncsort Capacity Management Release Notes
Topic type
Release Notes > Fixed Issues
Release Notes > What's New
Copyright
2024
First publish date
1985
ft:lastEdition
2024-04-04
ft:lastPublication
2024-04-04T09:10:17.337238
Note: Due to changes in the application of registry updates, if you upgrade the product you will receive a message requesting to “restart windows.” Please ignore this message and select “restart later.” DO NOT reboot at this time.

If you choose to reboot, an important update will not be applied. If you choose to reboot, once the machine is back online you can run the executable “FixAtheneCCRegistry.exe” located in the Hotfix folder.

Due to significant changes to the installer introduced in v12.00, upgrading from any version earlier than 12.00 to this version of Syncsort Capacity Management is not supported. Upgrading is only allowed from version 12.00 and later.

To upgrade from an older version (earlier than v12.00) of Syncsort Capacity Management or Athene to the current version, you must uninstall all older versions and perform a manual installation.

Note: This version of the Syncsort Capacity Management installer can detect previously installed versions of Athene, but does not reliably instruct you to uninstall older versions to upgrade.
Because you cannot upgrade to this version of the Syncsort Capacity Management from a version earlier than v12.00, you will be asked to specify all the configuration details again during the installation (for example, Control Center account details). Therefore, before you uninstall older versions of Syncsort Capacity Management or Athene, we recommend collecting your current configuration information to use during the new installation: