Spectrum Technology Platform indicates a false-positive match via messages in the server log.
During batch processing, if you encounter a false positive record the job will continue. After the job completes you will not be able to run any other jobs using DPV because your DPV key is disabled. When a DPV false positive record violation occurs, the following text is displayed in the Execution History:
DPV Seed Record Violation. Seed Code S<ZIP, ZIP+4, Address, Unit>
You can report the violation and obtain a restart key by following these steps.
- In your browser, go to http://<yourserver>:<port>/<product code>/dpv.jsp. For example, http://localhost:8080/unc/dpv.jsp for Spectrum Universal Address and http://localhost:8080/geostan/dpv.jsp for Enterprise Geocoding.
- Enter the mailer's information into each field. The number in parentheses after each field name indicates the maximum length of the field.
- Click Submit when you're done. A File Download dialog will appear.
- Click Save to save the file to your computer. A Save As dialog will appear.
- Specify a file name and location on your local hard drive (for example c:\DPVSeedFile.txt) and click Save.
- Review the appropriate USPS information. For a DPV seed violation, review the USPS DPV Product Licensee Performance Requirements document at https://postalpro.usps.com/DPV_LPR.
- Contact Precisely Technical Support at support.precisely.com.