To track errors in the system, it can be useful to turn on the EnterWorks detailed
debugging logs. However, these logs can produce a large amount of log information, so it is
recommended to turn on debugging logs only after requested to do so by EnterWorks support
staff. It is recommended that you turn off detailed debugging for daily use.
To use the logs for debugging EnterWorks:
- Log into the Classic UI as a user with the Administrator group.
- Open the Feature bar and open the System folder.
- Click Log Level Setting.
- Set all the components to the level All and click Save.
- Perform the actions that caused the errors.
- Repeat this process, but this time set the log levels to Severe.
- When you are finished generating the logs, it is recommended that you disable the Debug Logs feature, as the debugging logs create a large number of entries. To disable the debug logs, set all the log levels to Off.