EPX helps you to stay informed about the status of your flows via two tools, Report Tool and Process Flow Monitor. Should you discover a problem in a flow, such as a bottleneck or an invalid activity, it may be necessary to view a particular work item version. A work item version is a single instance of a work item at a particular flow activity. Work items are said to be versioned when they are passed from one activity to the next in a flow.
This chapter describes how to:
Use Report Tool to view information related to specific flow components such as activities and work items.
See a top-down view of a flow’s progress using Process Flow Monitor.
View work item versions present at a particular activity in a flow.
View work item versions in the Inbox, Sentbox, or Draftbox of a participant or a BIC.
Move a work item version from one participant’s Inbox to another participant’s Inbox.