Work Item Types are created in EPX.
Log into EPX as an admin.
From the Navigator, go to Process Modeling 🡪 Work Item Types.
Right click on the directory Work Item Types.
Click New...
On the General tab, in the Name field, enter a name for your Work Item Type.
Click on the MetaData tab.
Right click inside the table.
Select Add.
At this point there are many different combinations of html input fields you can create. For this example, we are going to create a dropdown list.
In the Name field, enter a name for the property that is to be defined in the Work Item.
Select String for the Data Type.
In the Label field, enter the text you want to appear on the Workflow Submission screen, such as “Submission Type”.
Select List for the HTML Input Type.
In the Value field, enter a default value for the dropdown list, for example, “approval”. This must be one of the values you later define. If you do not want to have a default value, leave this field blank.
Right click in the Possible Values table.
Select Add…
In the Name field, enter the name for the dropdown list.
Right click in the table below the Name field.
Select Add.
In the Code field, enter the value you want associated with that item, for instance, “approval”.
In the Meaning field, enter the label the user will see and select when they look at the dropdown list, such as “Approval”.
Click OK.
Right click in the Possible Values table again.
Select Add.
In the Code field, enter the value you want associated with that item, for instance “review”.
In the Meaning field, enter the label the user will see and select when they look at the dropdown list, such as “Review”.
Click OK to save the new submission value.
Click OK again to return to the Define the Work Item Type’s metadata window.
Within the Possible Values table under the Use column, click on the checkbox for the newly created possible value.
Click OK to return to the WorkItemType window.
Click Apply.
Click OK.