Link Management Troubleshooting - EnterWorks - EnterWorks Process Exchange (EPX) - Precisely EnterWorks - 10.5

EnterWorks Classic Administration Guide

Product type
Software
Portfolio
Verify
Product family
EnterWorks
Product
Precisely EnterWorks > EnterWorks
Precisely EnterWorks > EnterWorks Process Exchange (EPX)
Precisely EnterWorks
Version
10.5
Language
English
Product name
Precisely EnterWorks
Title
EnterWorks Classic Administration Guide
Topic type
Configuration
Administration
First publish date
2007

When a link relationship is created, there are two options for the Link Type:

  • Use Join Condition: One or more pairs of attributes are used to link the repositories.

  • Manually choose record(s): Deprecated. Do not use this. If you choose this option, link tables may not load.

If Manually choose record(s) is selected, a variety of errors can occur, including:

  • Linked Tables may not load or expand.

  • In a Repository View, if the Hierarchy button is clicked, the Hierarchy/Taxonomy Manager will appear, but it may get stuck in the loading state and fail to list the existing hierarchies and taxonomy.

  • Users may be unable to create the linked preference.

  • In the log:

<drive>:\Enterworks\logs\EnableServer\enable_webMaster_<service-id>.log

the below error may appear, or the error may appear as a server error:

EPIMLogger.severe - getRepositoryLinkRelationshipList EXCEPTION: user=<user-name> userId=<user-id> link=<name-of-link> linkId=<link-id> repoId=<repository-id> org.hibernate.LazyInitializationException: failed to lazily initialize a collection of role: com.enterworks.epim.shared.model.BlinkRelationship.blinkJoinConditions, could not initialize proxy - no Session

  • Other issues.

To fix this situation, the link must be deleted and recreated to use a join condition.