What should I do if I haven't received an email notification after signing up?
First, check the email in your spam folder. If there is no email, regenerate a new password using Forgot Password link on the Sign In page.
What if I am not able to Sign In even after providing the valid credentials?
Please clear the cookies and browser history and try signing in again. In case, you are still not able to sign in, contact us.
Is it possible for multiple users to Sign In to https://www.mapmarker.com using credentials of a single account?
Yes, multiple users can sign in by using a single account.
Once, I sign up, is there a way for my employees to access the site without using my log in credentials?
Yes, you can create and invite more users from the Create New User option.
Do I need to sign up each month or will my credit card be automatically charged?
Your credit card will be automatically charged for the monthly fee plus any overages that occurred during the month.
Is there any support provided to assist with Sign Up/Sign In issues?
For all the issues related to Sign Up/Sign In, such as forgotten password, incorrect email address and so on, contact us.