If you have a previous version of the License Server Utility (LSU) installed to manage distributable licenses, then you must upgrade to the latest License Server Utility version 5.4. Using a previous version of the License Server Utility with MapInfo Pro 2023 will cause MapInfo Pro to become unresponsive.
Using an incompatible version of the License Server Utility might result in the following issues while fetching licenses for MapInfo Pro:
- MapInfo Pro is unable to borrow a license.
- MapInfo Pro is unable to activate a distributed license from the License Server.
If this occurs, contact your License Server administrator and have them upgrade the latest License Server version.
After successfully borrowing or activating a license, if you again roll back to an older version of License Server Utility, you cannot transfer the borrowed/activated license back to the License Server Utility. You will not see an error message as the operation simply hangs.