Make sure your MapInfo License Server is running. Check to see that the server is set up properly and contains the appropriate activated licenses.
To activate a distributed license:
When you open MapInfo Pro for the first time, one of the following occurs:
- If the application finds the license server, and the serial number, activation code, and port numbers are correct, the application opens and the product is activated.
- If the application did not access the license server, did not recognize the serial number or activation code, or did not recognize the port number, an error message opens. We recommend that you review these components to ensure that they are correct and/or work with your system administrator to review these four pieces of information. Correct the erroneous information and begin the activation process again.
After you activate your license, you can review the licensing details in MapInfo Pro on the PRO tab by pointing to Licensing.
The serial number, access code, and licensing details are displayed in this panel for future reference.