The best way to ensure success with MapInfo Pro software is to make certain that users are trained in the product and version of the software you are using. Precisely and its partners provide comprehensive training courses throughout the world that is customized to meet your particular business needs.
Since Precisely recognizes that it is not always possible for the designated contact to be trained immediately, Precisely offers a 30-day grace period on this requirement. At the end of the 30-day grace period, Technical Support reserves the right to withhold support from untrained designated contacts.
Note: Trained contacts can place an unlimited number of support calls during the time period of a valid technical support contract.
Precisely also manages a YouTube channel where you can find short video tutorials for using MapInfo Pro: www.youtube.com/mapinfo.