Email Transfer - License_Server - 5.5

To transfer a server license via email:

1. Select the license you want to transfer from the license list.
2. On the License menu, click Transfer.
   The Select Transfer Method dialog box displays on the screen.
3. Select Email Transfer, and click Next.
4. Do one of the following:
   • If you have one license record, go to the next step.
   • If you have more than one license record for a product license, the Choose the license record to transfer dialog box displays on the screen. Select the license record you want to transfer, and click Next.
   A message displays asking you to confirm whether you want to transfer the license to Precisely.
5. Select a folder in which to save the Transfer Request file. Click the Browse button to navigate to the desired location. Click OK.
   The selected path will appear in the box. The Transfer Request contains your serial number and access code, plus information that identifies the computer you are activating on.
6. Click Next.
   The Save this important Information dialog box displays on the screen.

   
   

   

   
   

   This dialog box provides the information to send your Activation Request file to Precisely. The full path and filename of the Activation Request file is displayed in the Activation Request File box. Note that the Activation request filename includes the serial number, access code, and license count for the product being activated. The email address to send the file, activation@mapinfo.com, is displayed in the Email address box.

   Take a few moments to write down the location of the Activation Request file and email address to send the Activation Request file. Caution: Please do not edit the Activation Request file in any way. If you do, Precisely may not be able to process it and your activation will be delayed.

7. Click OK.

   The license record that you transferred still exists, but it has been marked as disabled. Users can no longer check out or borrow against the license. The license count has also been decremented.

   If you view the License Properties, you will see the license record listed, but it is marked as disabled. The disabled license record will be removed if you activate another server license for the same product.

8. Email the Transfer Request file to Precisely activation@mapinfo.com
   Precisely Customer Service will send you an email reply confirming that the transfer was successful. You should receive this confirmation within one business day.

   Note: There is no Response file to process.