Viewing the Service Maps - ironstream_for_servicenow_service_mp - 1.1

Ironstream for ServiceNow® Service Mapping for IBM i Guide

Product type
Software
Portfolio
Integrate
Product family
Ironstream
Product
Ironstream > Ironstream for ServiceNow® Service Mapping
Version
1.1
Language
English
Product name
Ironstream for ServiceNow Service Mapping for IBM i
Title
Ironstream for ServiceNow® Service Mapping for IBM i Guide
Copyright
2021
First publish date
2007
Last updated
2024-11-08
Published on
2024-11-08T10:51:23.809000

This chapter describes how to view the Service Maps after the mapping job has run. To see the results of running the mapping job, perform the following steps:

  1. In ServiceNow, search for Application Service.

  2. Select the Configuration > Application Service option.

  3. Click the Service you want to see the Service Map for.

  4. Once the Service details have loaded, click the View Map button in the upper right corner.

  5. The CIs that meet the patterns defined for the service will be included in the map.

Each time the mapping job is run, any CIs that no longer meet the pattern criteria will be removed from the Service Map, this also includes any manually added CIs.