Pattern Anatomy - ironstream_for_servicenow_service_mp

A pattern is set of instructions that the mapping job uses to determine whether a CI is part of a service.

Therefore, if a CI meets the criteria defined in at least one pattern it is added to a service. If it does not meet the criteria for any patterns, then it is not included in the service.

The records are stored in a ServiceNow table that is defined by the Ironstream IBM i Service Mapping App. Each record has the following fields:


Pattern Name	The name of your pattern.	Mandatory field. Any patterns of the same Pattern Name will be AND’ed together. Refer to the section “ANDing Patterns Together”.
Service Name	The Service that this pattern will map to.	Mandatory field. Any CIs matching this pattern will be mapped to the Service specified.
CI Type	The Configuration Item Type this pattern will run criteria against.	Mandatory field. For the CI Types supported, refer to “Appendix A. CI Types & Attributes Available”.
CI Attribute	The Configuration Item Attribute this pattern will run criteria against.	Mandatory field. For the CI Attributes supported, refer to “Appendix A. CI Types & Attributes Available”.
Expression Type	How the text defined in the Pattern field will match to the CI Attribute value.	Mandatory field. Expressions available: CONTAINS DOES NOT CONTAIN ENDS WITH EQUALS GREATHER THAN GREATER THAN OR EQUALS LESS THAN LESS THAN OR EQUALS

		NOT EQUAL STARTS WITH
Pattern	The text criteria that the CI Attribute will be matched by using the Expression Type.	Optional field. This can be empty if you want to include or exclude all CIs with no text defined in a particular CI attribute. For example: Attribute != “” If not left empty, any text can be entered into the field to be used with the CI Attribute and Expression. For example, DB2 Subsystem Name STARTS WITH DSN1. In this example, the Pattern would be DSN1. Note: SQL Wildcards not allowed, please use the Starts With, Ends With, or Contains Expression Types instead.
Traversal	If you want to traverse down the hierarchy and include child CI Types in the Map.	Only two options NONE (Default) DOWN For details on the hierarchy for CI Types, refer to “Appendix B. CI Types Hierarchies & Relationships”.
Max Depth	If you want to traverse, specify how many levels down the CI hierarchy you wish including in the Map.	Default: 0. Only applies if Traversal=DOWN. For details on the hierarchy for CI Types, refer to “Appendix B. CI Types Hierarchies & Relationships”.
Active	Whether the pattern will be used or ignored in the mapping.	Default: Active.

These fields appear in the List View as well as while creating new Patterns and modifying a Pattern.

Pattern Anatomy - ironstream_for_servicenow_service_mp - 1.1

Ironstream for ServiceNow® Service Mapping for IBM i Guide