In ServiceNow, search for Users.
Select the User Administration > Users option.
Click the New button to create a new user.
Provide the following user details:
User ID: “Ironstream” or any name that meets your company’s policies.
Password: Any password that meets your company’s policies.
Password needs reset: Not selected.
Note: This is needed to make sure the password is not reset after the first use.
Active: Selected.
Web service access only: Selected.
After you complete, click the Submit button.