Debug Messages - ironstream_for_servicenow_service_mp - 1.0

Ironstream for ServiceNow® Service Mapping for IBM i Guide

Product type
Software
Portfolio
Integrate
Product family
Ironstream
Product
Ironstream > Ironstream for ServiceNow® Service Mapping
Version
1.0
Language
English
Product name
Ironstream for ServiceNow Service Mapping for IBM i
Title
Ironstream for ServiceNow® Service Mapping for IBM i Guide
Copyright
2021
First publish date
2007
ft:lastEdition
2023-08-23
ft:lastPublication
2023-08-23T16:22:42.216801

By default, Debugging Messages should not appear in the logs. They are enabled by an app property that is described in the chapter “App System Properties”.

If they are enabled, then to view the Debug Messages perform the following steps:

  1. In ServiceNow, search for Ironstream IBM i Service Mapping.

  2. Select the Ironstream IBM i Service Mapping > IBM i Service Mapping Job Log option.

  3. Extend the filtering to include the Debug Level.

  • Click the Filter Icon

  • Add an OR Condition to the Level field of “Level is Debug”

  1. Click the Run button to see the Debug Logs.

The message gives a detailed output of the job's progress. This information may be required by Precisely Support team. Refer to the chapter “Contacting Support” for more guidelines.