Creating the ServiceNow Credentials - ironstream_for_servicenow_service_mp - 1.0

Ironstream for ServiceNow® Service Mapping for IBM i Guide

Product type
Software
Portfolio
Integrate
Product family
Ironstream
Product
Ironstream > Ironstream for ServiceNow® Service Mapping
Version
1.0
Language
English
Product name
Ironstream for ServiceNow Service Mapping for IBM i
Title
Ironstream for ServiceNow® Service Mapping for IBM i Guide
Copyright
2021
First publish date
2007
ft:lastEdition
2023-08-23
ft:lastPublication
2023-08-23T16:22:42.216801

Before running the Ironstream IBM i Service Mapping Job, credentials need to be created so that CIs can be added to the Application Services.

These credentials require the following roles:

  • app_service_admin

  • x_syncs_ibm_i_sm.user

To create the credentials, this chapter is divided into three parts:

If a user already exists and has the required roles, then the steps required are described in the section “Configure the Ironstream Service Mapping Credentials”.