Information Required - ironstream_for_servicenow_service_mp - 1.0

Ironstream for ServiceNow® Service Mapping for IBM i Guide

Product type
Software
Portfolio
Integrate
Product family
Ironstream
Product
Ironstream > Ironstream for ServiceNow® Service Mapping
Version
1.0
Language
English
Product name
Ironstream for ServiceNow Service Mapping for IBM i
Title
Ironstream for ServiceNow® Service Mapping for IBM i Guide
Copyright
2021
First publish date
2007
ft:lastEdition
2023-08-23
ft:lastPublication
2023-08-23T16:22:42.216801

Support will need a detailed description of the issue, as well as the following:

  • Any pattern configurations associated with the problem.

  • Any log messages that are available.

Both can be exported as follows:

  1. Load either the Patterns List View (refer to the section “Accessing the Patterns”) or the Logs List View (refer to the chapter “Log Messages”).

  2. Right-click on a list header, such as Message or Pattern Name.

  3. Click the CSV option under Export.

  1. Download the exported CSV.