To view the Error Messages:
Within ServiceNow, search for Logs.
Select the System Logs > All option.
Filter the log messages via the following settings:
Source: x_syncs_mf_sm Message: ERROR:
Run the Search to see the error logs for the scheduled job.
If the errors do not provide insight into a solution to the issue at hand, then it is recommended to contact Ironstream Support. See “Chapter 12. Contacting Support” for more guidelines.