Debug Messages - ironstream_for_servicenow_service_mp - 1.0

Ironstream for ServiceNow® Service Mapping for IBM Z® Guide

Product type
Software
Portfolio
Integrate
Product family
Ironstream
Product
Ironstream > Ironstream for ServiceNow® Service Mapping
Version
1.0
Language
English
Product name
Ironstream for ServiceNow Service Mapping for IBM Z
Title
Ironstream for ServiceNow® Service Mapping for IBM Z® Guide
Copyright
2021
First publish date
2007
ft:lastEdition
2023-08-23
ft:lastPublication
2023-08-23T16:22:42.216801

By default, Debugging Messages should not appear in the logs; they are enabled by an App Property that is documented in “Chapter 11. App System Properties”.

If they are enabled, then to view the Debug Messages:

  1. Within ServiceNow, search for Logs.

  2. Select the System Logs > All option.

  3. Filter the log messages via the following settings: Source: x_syncs_mf_sm

Message: DEBUG:

  1. Run the Search to see the error logs for the scheduled job.

The messages that appear will be a detailed output of what the job is doing. This information is what Ironstream Support will need. See “Chapter 12. Contacting Support” for more guidelines.