When an administrator creates a user account, it is claimed by default, and the user can use their account. When a user creates an account it must be manually claimed by an administrator. This is a security measure that prevents unknown users from accessing your system.
User registration and tenant ID
Users register by using the Register for an account link on the log in screen.
After registering, users need to enter a Tenant ID. Your organization's Tenant ID was assigned by Infogix during initial set up. In most cases, this ID will be your company's name, but if you are not sure you can contact Infogix Support at support.infogix.com.
Activation links
After registration, each user is sent an email containing an activation link. To activate their account, the user needs to click the link, log out of Data360 DQ+, and then log back in.
Grant users access to an environment
To give users full access to everything Data360 DQ+ can do, they must be given access to an environment. This process involves placing users into groups and environment groups, and then granting the environment group access to an environment. Until these actions are performed, users will be able to access only the Data360 DQ+ home screen.