If you are unable to resolve a problem, a Precisely Technical Support Representative can help guide you to a solution. To open a Support case, go to Customer Support. When you contact Precisely Technical Support, please have the following information ready:
- A description of the task you were performing.
- The resulting reports (specifically, the Execution Log and Parameter Record Listing).
Reporting complete details to Technical Support will help you and the technical support representative resolve the problem quickly.
Related publications
The following publications may provide useful information for working with Centrus Desktop: