How Automate Connect stores and displays data based on privacy mode - Main

Automate Connect User Guide

Product type
Software
Portfolio
Integrate
Product family
Automate
Product
Automate > Automate Studio
Version
Main
Language
English
Product name
Automate Connect
Title
Automate Connect User Guide
First publish date
2018

Automate Connect stores reports and data based upon the Privacy Mode of the account. The following table summarizes the Privacy modes and what information is stored based upon each mode.

Privacy Mode Audit logs stored on the Connect Administrator Site* Usage reports captured/stored on theConnect Administrator Site* Usage reports captured/stored on your company site? Feature usage logs captured/ stored**
Secure Yes Yes Yes Yes
Secure Private Yes No No No
Secure Anonymous Yes Yes No Yes

* The Automate Connect Administrator site can be accessed by Automate only; it is not accessible to Connect customers.

** Feature usage logs are stored only in the Automate Connect database. They cannot be accessed through the Automate Connect user interface.

Automate Connect Privacy Modes

Automate Connect privacy modes govern what information is captured and with whom the information is shared, i.e. your company site and users, and/or Automate Connect Administrators.

Secure mode

  • All report types are captured, i.e. Usage Reports, Audit Logs, and Feature Usage logs.
  • The Home Page dashboard reports are visible on your company Connect site.
  • The Reports tab is visible on your Connect site, and can be used by your Connect users to access Usage and Dashboard reports.
  • Usage reports are also shared with the Automate Connect Administrator site, and viewable by Automate Connect Administrators.

Secure Private mode

  • Only Audit Logs are captured. Usage Reports and Feature Usage logs are not captured.
  • The Reports tab is not visible on your site. Connect users cannot see usage or dashboard reports.
  • The Home dashboard reports panel is not displayed your company's Connect site home page.
  • The Usage Logcannot be viewed by Automate Connect Administrators.
  • The contact link to enable reporting is displayed, i.e. "Your Reporting is OFF | Learn how reporting can improve your ROI."

Secure Anonymous mode

  • Only Audit and Feature usage logs are captured.
  • The Reports tab is not visible on the customer site. Users cannot view usage or dashboard reports on the site.
  • The Home dashboard reports panel does not display your site Home page.
  • The Usage Log can be viewed by Automate Connect Administrators, but is displayed on the Admin site as Private Customers with limited information (see example at right).
  • The contact link to enable reporting is displayed, i.e. "Your Reporting is OFF | Learn how reporting can improve your ROI."